Help Center
Get support and find answers to common questions.
Welcome to the Tectonex Help Center. Find answers to the most common questions below.
Account & Registration: Create a free account at tectonex.online/register. Verification (KYC) is required for withdrawals over $10,000.
Deposits: Navigate to Dashboard → Deposit. Select your asset and send crypto to the displayed wallet address. Deposits typically confirm within 1–24 hours after team approval.
Trading: Use Copy Trading, AI Trading, or Trading Signals from your dashboard. Fund your account first under Dashboard → Deposit.
Withdrawals: Dashboard → Withdraw. Choose crypto wallet, bank transfer, international wire, PayPal/e-wallet, debit card, mobile money, or Cash App/Venmo/Zelle. Enter payout details and amount — our team processes requests within 1–5 business days depending on method.
Security: Enable 2FA in Settings. Never share your password or API keys. Tectonex will never ask for your credentials via email.
Copy trading: select experts to follow and trades are mirrored automatically at your allocation. Pause or change experts anytime.
Mining: after payment, hashing starts on your contract. First output is typically released after 48 hours, then daily.
Staking: lock a term from 30 to 360 days. Published plan returns range from 5% to 25% depending on duration.
Need more help? Open Dashboard → Support for live chat with our team, or email support@tectonex.online — available 24/7.